Who are KHWS?
We are KHWS, an insight-driven, brand activation agency based in the heart of Farringdon, London. We’re a bright and enthusiastic bunch of professionals covering all the disciplines you’d expect, from strategy and creative to customer experience and digital delivery, all underpinned by insight-driven ideas. We’re united by a passion for insight and behavioural science giving our clients a competitive edge.
What’s more, we’re proud to be fiercely independent after 28 years – delivering honest, forward-thinking ideas with the agility to adapt to a rapidly-evolving landscape. As you’ll discover, we cover the full-channel mix with a big digital heart. It means we’re equally happy designing and building a stunning application, creating and managing engaging social campaigns, capturing and nurturing leads to creating incredible in-store activations.
It’s no surprise the world’s biggest brands trust us year on year… here’s a quick name drop: Samsung, ExxonMobil, Jacobs, General Mills, Jack Daniels and Bacardi.
Our culture and benefits
We have an inclusive and collaborative culture where we’re all encouraged to shine. Beyond offering you the chance to develop your career in an independent agency, we have great benefits including;
Up to 10% of salary as a bonus, flexible working, 25 days hols, plus 3 extra days at Xmas (think of it as an extra KHWS Xmas present), pension, private healthcare, inhouse and external training, discounted gym membership, travel loans, sabbatical scheme, cycle to work, recognition awards, much-loved socials, plus various other treats throughout the month to keep us all smiling.
Our Team & Technology
Our multi-discipline tech team are the digital heart of our agency, comprising of server-side & client-side experts working intricately with our CX, data and creative professionals.
We follow a semi-agile approach, using Jira and Confluence to specify and manage our work. Github, Bitbucket, Mongo and Azure CI/CD form the backbone of our infrastructure all monitored through New Relic & SonarQube to measure and check performance and security.
As you can tell, we’re a .NET C# house with the majority of our platforms built for our clients using Umbraco CMS, .NET Core or React.
As an agency, it’s fast moving, constantly full of new insights to learn and challenges to solve for our clients across existing and new platforms, not forgetting our constantly evolving ways of working internally to keep us fresh and efficient.
We work across consumer and business applications. Most of our work covers users across Europe and the US. They range from authenticated business platforms, to LMS training academies to incentive and loyalty programmes to a world-class anti-counterfeit platform – all built on detailed data-tracking and insight.
As our principle Tech Lead, you will be helping us raise our profile and credibility as we deliver against our strategic vision of KHWS; whilst ensuring we continue to improve the stability, security and efficiency of our builds.
You’ll help to simultaneously drive our innovative culture whilst continuing to improve both quality of work, and along with our PM team, eﬃciency of delivery within the agency. Your solution-orientated approach will get under the skin of client and agency challenges and work with key people as an agent of change.
As a Tech Lead, you’ll oversee solution architecture design and technologies; you’ll be able to ensure we’re securely and stably delivering our promises to clients. You’ll be able to partner with Project Management to accurately scope large and complex projects and be growing your skills in this area.
You’re creatively minded, passionate about emerging technologies, an excellent communicator, and can work with our strategist to surface new commercially viable ideas to the existing business and new Clients. You’ll be an ambassador for the technical team, championing best practices and maintaining a professional standard.
You’ll be passionate about mentoring and happy to manage contracted resource. You may even have experience working with outsourced or remote tech hubs.
Core Skills and Experience
- Solid understanding of C# / .NET (Core), React
- Good experience of Umbraco or equivalent CMS (e.g. Sitecore)
- Experience of working in an agency or similar environment
- Previous experience in scoping and creating technical solutions, designs and specifications
- An expert in the architectural implications of both bespoke and CMS installations
- Previous experience leading and mentoring a team
- Knowledge and experience working with DevOps i.e. CI/CD
- Bug tracking and workflow (Jira)
- Solution orientated and collaborative mindset, as you work across teams within the agency, such as: Strategy, CX, and Client Service teams to ensure sound integration between back-end and front-end code
- Engage with the wider agency on development related communications & demonstrations
- Review technical proposals, designs and specifications to ensure they can be implemented, proposing suitable alternatives if necessary
Has this role got your name all over it?
If it has, we’d like to hear from you. Simply ping over your beautifully-crafted CV on LinkedIn and we’ll be in touch ASAP.
Lastly, we want you to be clear on how we safeguard and use any personal information you give to us. If you’re interested, have a look at the privacy statement found on our website.